This policy describes what this website collects when you visit it. It covers the website only. Information you give us in the pharmacy, over the phone or when we dispense a prescription is handled separately, under the health privacy obligations that apply to a pharmacy.
This policy applies to liverpoolplazadiscountchemist.com.au, the website of Liverpool Plaza Discount Chemist.
It explains what the website records when you visit, what it does not record, and who to talk to if you have a question about your information.
When you visit a page on this website, Google Analytics 4 records information about the visit. That includes your IP address, the type of device and browser you are using, which pages you looked at and in what order, roughly how long you spent, an approximate location worked out from your IP address, and how you arrived at the site.
This is collected for every page on the website.
There is no contact form, no booking form, no newsletter signup and no online ordering anywhere on this website. You cannot create an account and there is no checkout.
That means the website itself does not ask you for, or store, your name, your email address, your phone number, your date of birth, your Medicare details or any information about your health.
If you contact us, you do so by phoning, emailing or visiting us. See information collected in the pharmacy below.
We use Google Analytics 4 to understand how visitors use this website, which pages are read and where people are arriving from. It is loaded through the Google Site Kit plugin and runs on every page.
Google Analytics is provided by Google. Information collected through it is processed by Google on our behalf. Google publishes its own information about how it handles data at policies.google.com/privacy.
You can stop Google Analytics recording your visits across any website by installing the browser add-on Google publishes at tools.google.com/dlpage/gaoptout.
Our contact page includes a Google Map showing where the pharmacy is. When that page loads, your browser connects to Google to fetch the map, and Google may set its own cookies at that point. This happens on the contact page only.
This website is served through Cloudflare, which sits between your browser and our server. Cloudflare may use cookies or similar technologies for security purposes.
Pages on this website link out to other organisations, including Healthdirect, NPS MedicineWise and the RACGP. Those websites have their own privacy policies and this one does not apply to them.
Dispensing a prescription, carrying out a MedsCheck or a Home Medicines Review, giving a vaccination and the other services we provide all involve collecting personal and health information. That happens in the pharmacy, by phone or by email, not through this website, and it is governed by health privacy and pharmacy record keeping obligations rather than by this page.
Asking about your own records
If you want to know what we hold about you, ask for a copy, ask us to correct something, or raise a concern about how your information has been handled, contact the pharmacy using the details below.
If you are not satisfied with how we have handled a privacy matter, you can also raise it with the Office of the Australian Information Commissioner at oaic.gov.au.
Liverpool Plaza Discount Chemist
Shop 17 / 165-191 Macquarie St, Liverpool NSW 2170
Phone (02) 8104 1222
Email [email protected]
Monday to Friday 8:30am to 6:00pm, Saturday 9:00am to 4:00pm, Sunday closed
