Mon - Fri: 8:30am to 6:00pm
Sat: 9:00am to 4:00pm

Continence Aids Payment Scheme (CAPS)

Managing continence can be challenging, both physically and financially. To support Australians living with incontinence, the Australian Government provides the Continence Aids Payment Scheme (CAPS)—an annual payment to help cover the cost of continence products. This initiative helps eligible individuals access the aids they need to maintain dignity, independence, and quality of life.

At Liverpool Plaza Discount Chemist, we are here to guide you through the CAPS program and help you find the continence products best suited to your needs.

What is CAPS?

CAPS is a government-funded initiative that provides a yearly payment to eligible Australians to help cover the cost of continence aids. The payment is made directly to individuals, giving them the flexibility to purchase products that best meet their personal needs.

Who is Eligible?

To qualify for CAPS, you must:

  • Be an Australian citizen or permanent resident
  • Have permanent and severe incontinence
  • Hold a valid Medicare card
  • Have your condition confirmed by a health professional

How Does the Payment Work?

The CAPS payment is made annually and is tax-free. Instead of receiving products directly, recipients are given the funds to choose where and how they wish to purchase their continence aids. This allows for greater flexibility and personal choice.

What Products Can Be Purchased?

The payment can be used to buy a wide range of continence aids, including:

  • Absorbent pads and underwear
  • Catheters
  • Bedding protection
  • Skin care products designed for continence management

How We Can Help at Liverpool Plaza Discount Chemist

Managing continence should never feel overwhelming, and the CAPS program makes it easier to access the products and care you deserve. At Liverpool Plaza Discount Chemist, we’re committed to helping you navigate your options and choose the right solutions with confidence.

Visit us today and chat with our experienced pharmacists—we’ll guide you through available products, provide practical advice, and ensure you have the support you need to live comfortably and independently.